Terms & Conditions

Web Site Terms of Use

By accessing, viewing or using firstconnectinsurance.com, or any website owned and operated by First Connect Insurance Services, LLC (“First Connect Sites”) in any manner, you expressly agree to all terms and conditions contained or referenced in these Terms of Use and all applicable laws or regulations governing this website (“Site”). These Terms of Use apply only to your use of First Connect Sites and do not change or alter any other agreement or contract that may exist between you and First Connect.

First Connect reserves the right, in its sole discretion, to modify or change these Terms of Use at any time without prior notice to you. Your continued use of First Connect Sites following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

If at any time you choose not to accept these Terms of Use, please do not use this website or send E-mail to any First Connect Sites E-mail address. The First Connect E-mail system is a private E-mail system intended only for purposes authorized by First Connect. You are not authorized to send numerous (or any) unsolicited commercial E-mail messages to any E-mail addresses at @First Connectinsurance.com. First Connect reserves the right to take actions as may be necessary to prevent misuse of its E-mail system by unauthorized parties. Please remember that E-mail submissions over the Internet may not be secure and are subject to the risk of interception by third parties. Please consider this fact before E-mailing any personal or confidential information.

Scope of Use

You may not use this site to engage in any illegal activity. You may not use this site to engage in conduct which is defamatory, libelous, threatening or harassing or that infringes on a third party’s intellectual property or other proprietary rights. You agree that any information you provide through this site will be truthful and accurate.

Availability of Products or Services

First Connect only conducts business in the state of Texas. You may not be eligible for all of the insurance products or services described in this Site. Subject to applicable law, First Connect reserves the right to determine eligibility for such products or services in its sole discretion or, as permitted by law or regulation, to change the products or services mentioned at any time without notice.
The information available on the Site is intended to be a general information resource regarding the matters covered, but is not offered as legal, accounting or other professional advice, and is not tailored to your specific circumstance. YOU SHOULD EVALUATE ALL INFORMATION, OPINIONS AND ADVICE AVAILABLE ON THIS SITE IN CONSULTATION WITH YOUR INSURANCE AGENT OR BROKER.

Submissions Made to First Connect

By providing information or materials to this Site (other than personal information subject to the First Connect Privacy Statement), you grant to First Connect an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, and transmit such information and materials for any purpose, including without limitation, disclosing any such information and materials as necessary to satisfy any law, regulation, or governmental request. You agree not to submit or transmit any E-mails or materials through the website that (i) are defamatory, threatening, obscene or harassing, (ii) contain a virus, worm, Trojan horse or any other harmful component, (iii) incorporate copyrighted or other proprietary material of any third party without that party’s permission or (iv) otherwise violate any applicable laws or regulations. First Connect shall not be subject to any obligations of confidentiality regarding any information or materials that you submit except as specified in the First Connect Privacy Statement, as set forth in any additional terms and conditions relating to specific products or services, or as otherwise specifically agreed or required by law.

Privacy Statement

Our Privacy Statement describes our use and protection of nonpublic personal information (“customer information”) and will help you understand how we treat the customer information that we obtain from you or other sources in the course of providing you with products and services. We urge you to read our Privacy Statement.

Secure Areas; Passwords

Some portions of this site are restricted and require authorization for access. Unauthorized use of or access to these areas is prohibited. Actual or attempted unauthorized use of or access to such areas may result in criminal and/or civil prosecution. Attempts to access such areas without authorization may be viewed, monitored and recorded and any information obtained may be given to law enforcement organizations in connection with any investigation or prosecution of possible criminal activity on this system. If you are not an authorized user of such areas or do not consent to continued monitoring, you should not attempt to access such areas.

If you are an authorized user of any restricted area, you are responsible to maintain the security/confidentiality of your password. DO NOT SHARE YOUR PASSWORD WITH ANYONE. First Connect is entitled to act on instructions received under your password. First Connect will not ask you for your password. If you know or suspect that your password has been compromised, change your password immediately. If you suspect any unauthorized activity related to your account, you should contact First Connect. First Connect will not be responsible or liable for any unauthorized access to your personal information that is not the direct result of intentional conduct on the part of First Connect, or if you do not properly secure your password, or if you choose to share your password with anyone else. First Connect may block access to secure areas without prior notice if First Connect believes your password is being used by someone other than you or if any unauthorized access to your personal information has occurred, or may occur, or for other reasons.

Quotations/Coverage

At this time, on-line quotes may not be available for all products, services or coverage selections. For additional information about products, services or coverage selections otherwise offered by First Connect, please contact a First Connect agent. All quotes generated by this Site are estimates based upon the information provided by you, and are not a contract, binder, or agreement to extend insurance coverage, unless clearly identified as such after submission of a complete application for insurance and payment of the required premium. First Connect reserves the right to issue a quote based upon the information you enter. You may not qualify for coverage from First Connect. The rate quoted to you may vary depending upon the upon other factors. Any coverage descriptions provided on this Site are general descriptions of available coverages and are not a statement of contract until a binder has been issued by First Connect. To obtain coverage you must submit an application to First Connect. All applications are subject to underwriting approval. Coverages and availability may vary by state, and additional minimum coverage limits may be available in your state. For additional information, please contact a First Connect agent or your insurance broker.

Digital Documents

As part of our online customer services, First Connect may make available digital copies of your Policy Declarations, Bills, ID cards and other policy related documents. While we make every effort possible to test various scenarios and deployments to ensure accurate representation of original documents, differences in browser and printer types may cause these digital documents to render inaccurately, and First Connect makes no warranties that these digital documents will be exact duplicates of actual policy documents.

Ownership of Materials & Restrictions on Use
The information on this website, along with any materials (including, for example, press releases and product descriptions) is the copyrighted work of First Connect and is protected under United States and worldwide copyright laws, trademark laws, other federal and state laws, and treaty provisions. First Connect grants you permission to copy such materials so long as each copy: (i) is solely for informational, non-commercial use and is not modified or revised in any manner; (ii) plainly displays all copyright and other proprietary notices, in the same form and manner as on the original; and (iii) displays a statement that the materials are used solely with permission of First Connect. To seek permission for any other use, please contact First Connect.

Bulk E-mail and Other Prohibited E-mail

The First Connect computer network (which includes, but is not limited to, the technology and applications, which support the E-mail functionality First Connect provides its officers, employees, independent contractor agents, and other authorized users) is the private property of First Connect.

First Connect prohibits any bulk E-mail transmissions to be sent, or caused to be sent, over the Internet to First Connect Sites E-mail addresses unless First Connect, through one of its officers, has specifically requested or authorized the sending of such bulk E-mail. For purposes of these Terms of Use, the word “bulk” shall mean an E-mail message, or group of identical or similar E-mail messages, sent to First Connect Sites addresses in any 24-hour period.

First Connect also prohibits any E-mail transmissions of the following types to be sent, or caused to be sent, over the Internet to more than 5 different First Connect Sites E-mail addresses in any 24-hour period unless First Connect, through one of its officers, has authorized the sending of such E-mail: (1) commercial advertising; (2) informational announcements; (3) political or religious tracts; or (4) solicitations for funds or donations.

First Connect prohibits any E-mail transmission to be sent, or caused to be sent, over the Internet to any First Connectinsurance.com E-mail addresses if the E-mail is intended to, or appears intended to, harass, embarrass, threaten, defame or impersonate any person, or if the E-mail is pornographic, offensive, indecent, discriminatory or offensive on the basis of sex, color, national origin, race, age, religion, sexual orientation or disability. First Connect prohibits any E-mail transmission to be sent, or caused to be sent, over the Internet to any First Connectinsurance.com E-mail address that makes use of a forged header or deceptive addressing, or which attempts in any manner to disguise the source of the E-mail.

First Connect prohibits the harvesting or collection of the E-mail addresses of First Connect agents and/or brokers and/or personal financial representatives from First Connect Sites for the purpose of sending bulk E-mail to First Connect Sites E-mail addresses. First Connect reserves the right to take all legal and technical steps available, including pursuing civil remedies and criminal prosecution, to prevent bulk or other prohibited E-mail from entering, utilizing or remaining within the First Connect computer network. Nothing in this policy is intended to grant any right to transmit or send E-mail to, or through, the First Connect computer network. First Connect”s failure to enforce this policy in every instance in which it might have application does not amount to a waiver of First Connect”s rights.

Links to Other Websites

This Site contains links to other sites. First Connect provides links to other sites as a convenience to persons who visit the First Connect Site. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information (some of which may, on an individual or aggregated basis, be shared with First Connect). Please be aware that First Connect is not responsible for the privacy practices of those sites, even though First Connect’s name or logo may appear on those sites. We encourage you to be aware of that when you leave our Site and to read the privacy policies of each and every website that you visit, as the privacy policies of those sites may differ from ours. Our Privacy Statement applies solely to this Site. First Connect is not responsible for the contents of any linked site or any link contained in a linked site.

Links to First Connect Sites

First Connect appreciates your interest in linking your website (the “Linking Site”) to First Connect’s websites. In order to avoid misunderstandings regarding the use of First Connect’s trademarks, trade names and other proprietary information, First Connect asks that you review and agree to the following guidelines:
1. Third parties are authorized to include active links on websites they control to direct a browser to First Connect’s “home page” at http://www.First Connectinsurance.com. However, third parties may not include on their websites links to any other page maintained on First Connect Sites unless they have received prior written permission of an officer of First Connect or unless the Linking Site is an Internet search engine.
2. Framing. Unless you have received specific written permission from First Connect, you may not (a) “frame” or otherwise impose editorial comment, commercial material or any type of identification on (or in proximity to) content displayed on the First Connect website (“First Connect Content”), (b) alter or modify First Connect Content, or (c) “cut and paste” or otherwise reproduce First Connect Content on the Linking Site.
3. No Archiving. Your link must be to current First Connect sites only. In permitting linking, First Connect does not grant you the right to reproduce, modify, cache or archive the First Connect Content for any purpose.
4. Link At Your Own Risk. First Connect makes no representations or warranties regarding the First Connect Sites, which are provided “as is.” Linking Sites link to First Connect Sites at their own risk. First Connect is under no obligation to maintain First Connect Sites, provide or update First Connect Content or otherwise support your link to First Connect Sites.
5. Termination. First Connect may revoke this license immediately if you fail to follow these guidelines. First Connect may revoke this license upon five (5) days notice without cause.

Reservation of Rights

First Connect reserves the right to seek all remedies available at law and in equity for violations of the rules and regulations set forth in this Site, including the right to block access from a particular Internet address to the Site. Our policies regarding Privacy are incorporated into these Terms of Use by reference. First Connect does not intend to market any products or services to children and does not knowingly collect personal information from children. By using this Site, you represent that you are at least 18 years old and are a United States resident. If you are under 18 or not a United States resident, do not use this Site.

Disclaimers

THIS WEBSITE IS PROVIDED ON AN AS IS BASIS. TO THE EXTENT PERMITTED BY LAW, FIRST CONNECT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FIRST CONNECT DOES NOT WARRANT THAT THE FUNCTIONALITY OR OPERATION OF THE FIRST CONNECT SITE WILL BE UNINTERRUPTED OR FREE FROM ERROR, THAT ANY DEFECTS IN THE SITE WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS. PRODUCT TERMS, CONDITIONS, AND EXCLUSIONS NOT DESCRIBED IN THIS SITE MAY APPLY. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.

Limitation of Liability

YOUR USE OF THE THIS SITE IS AT YOUR OWN RISK. TO THE EXTENT PERMITTED BY LAW, FIRST CONNECT DISCLAIMS LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, FOR DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES) IN ANY WAY ARISING FROM THE FUNCTIONALITY OR OPERATION OF THIS SITE (INCLUDING, BUT NOT LIMITED TO, DAMAGES ARISING FROM INTERRUPTIONS OF SERVICE OR DELAYS OR ERRORS IN OPERATION OR TRANSMISSION), EVEN IF FIRST CONNECT IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Jurisdictional Statement

This Site is controlled, operated and intended for use only in the United States of America. We do not represent that materials on this Site are appropriate or made available for use outside of the United States of America. Access to this Site from territories where the content of this Site may be illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws or regulations. These Terms of Use and all documents incorporated herein by reference constitute the entire agreement between First Connect and you with respect to this Site.

These Terms of Use shall be governed in all respects by the laws of the State of Texas, USA, without reference to its choice of law rules. Any dispute concerning this Site shall be subject to the exclusive venue of a court of competent jurisdiction in Travis County, Texas, USA.

Severability

If any provision of these Terms of Use is held invalid, void or unenforceable, then that provision will be considered severable from the remaining provisions, and the remaining provisions shall remain in full force and effect.

Privacy

First Connect Insurance Services, LLC Privacy Statement

First Connect appreciate the trust you place in us when you ask us to help protect you and your automobiles. You trust us with your private, personal information when you purchase insurance from us, and we are committed to protecting this information. We will never sell information about you to others.

Use of Your Personal Information

We treat your information with respect and concern for your privacy. We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted or required by law. We may also disclose any or all information we have collected about you to companies that perform services on our behalf. When we make this type of disclosure it is done to service your First Connect account or policy, or to inform you about our products and services. Before disclosing your information, we require these companies to agree to keep it confidential and use it only for the transaction we request.

Independent First Connect Agents

The independent insurance agents authorized to sell First Connect products and services are not First Connect employees, but they are subject to our Privacy Policy, to the extent that they sell or service our products, unless they have provided you with a copy of their own privacy policy. Because they have a unique business relationship with you, they may have additional personal information about you that we do not. They may use this information differently than First Connect. Contact your agent or advisor to learn more about their privacy practices.

Information About Our Website

Information collected

First Connect collects personal information (for example, name, address, E-mail address, telephone number or Social Security number) on our web site only when you voluntarily provide it to us. Only your Internet domain is recognized when you visit our website; your individual E-mail address is not. If you provide us with your E-mail address, we may use it to occasionally notify you of new services, special offers, or to confirm transactions. If you do not wish to be contacted by E-mail you may click on the “unsubscribe” link at the bottom of any First Connect E-mail you receive and you will no longer receive non-policy related communications from us via E-mail.