We’re on a mission to connect agents with the best insurance solutions while building a team of driven, innovative, and customer-focused professionals.
See Open PositionsBeing part of First Connect means joining a community built on trust, respect, and continuous learning.
We believe in fostering an environment where growth is encouraged, feedback is valued, and every team member feels supported. We are committed to making a positive impact - whether through the work we do, the way we collaborate, or the culture we nurture. We understand that flexibility is essential in today’s world. That’s why we give you the freedom to choose how and where you work.
There are things we value in our people and what we expect from new team members as well. These values shape our culture and help us grow together.
Our decisions and innovations start with the customer in mind. We listen to our agents and carriers, solve real problems, and consistently aim to delight those we serve.
We believe in honest, direct and respectful communication practices. We never sugarcoat the truth and always strive to build trust through openness.
We are bold and creative, embracing calculated risks to disrupt the status quo. In a constantly changing business landscape, we adapt quickly and innovate with purpose through people, process and technology.
We set clear expectations and take full ownership of our actions and outcomes. By holding ourselves accountable, we build trust and collaborate to own our outcomes together.
We do what it takes to get the job done. By bringing forward ideas, raising issues and taking decisive action, we foster a culture of operational excellence, efficiency and forward progress.
We believe that hard work and fun should go hand in hand. We tackle challenges together and support our teammates’ growth. Our culture thrives on genuine connections, shared laughs, and an appreciation for each other’s passions.
Don’t see the right role for you? Submit your resume over recruiting@fcis.com, and we’ll notify you when new opportunities arise.