About

Working at First Connect

Being part of First Connect means joining a community built on trust, respect, and continuous learning.

We believe in fostering an environment where growth is encouraged, feedback is valued, and every team member feels supported. We are committed to making a positive impact - whether through the work we do, the way we collaborate, or the culture we nurture. We understand that flexibility is essential in today’s world. That’s why we give you the freedom to choose how and where you work.

Culture and Values

Our People Are Our Greatest Strength

There are things we value in our people and what we expect from new team members as well. These values shape our culture and help us grow together.

Customer Focus

Our decisions and innovations start with the customer in mind. We listen to our agents and carriers, solve real problems, and consistently aim to delight those we serve.

Integrity & Transparency

We believe in honest, direct and respectful communication practices. We never sugarcoat the truth and always strive to build trust through openness.

Innovate With Purpose

 We are bold and creative, embracing calculated risks to disrupt the status quo. In a constantly changing business landscape, we adapt quickly and innovate with purpose through people, process and technology.

Ownership

We set clear expectations and take full ownership of our actions and outcomes. By holding ourselves accountable, we build trust and collaborate to own our outcomes together.

Action Oriented

We do what it takes to get the job done. By bringing forward ideas, raising issues and taking decisive action, we foster a culture of operational excellence, efficiency and forward progress.

Team Camaraderie

We believe that hard work and fun should go hand in hand. We tackle challenges together and support our teammates’ growth. Our culture thrives on genuine connections, shared laughs, and an appreciation for each other’s passions.

Careers

Our Open Positions

Sales
1
  • Insurance Compliance Specialist
    Sales Remote, USA
    Apply
Support
1
  • Partnership Experience Manager
    Support Remote, USA
    Apply
Marketing
1
  • Product Marketing Manager
    Marketing Remote, USA
    Apply
Benefits

The First Connect Advantage

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Competitive Compensation and Equity
Health
Comprehensive Health Benefits
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Remote & Hybrid Work Options
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Career Growth Opportunities
Holidays
Paid Time Off & Parental Leave
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Wellness Programs & Mental Health Support
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Vibrant Team Culture & Regular Events
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Cutting-Edge Tools & Resources