Home In the News ISC and First Connect Join Forces: Expanding Distribution for MGA Products and Providing Agent Access to Specialized Insurance Lines

ISC and First Connect Join Forces: Expanding Distribution for MGA Products and Providing Agent Access to Specialized Insurance Lines

06/08/2025

Tech-forward partnership brings ISC’s 10-minute quote-to-bind platform to First Connect agencies while delivering hundreds of new broker appointments in just 45 days

ISC, a leading Managing General Agency (MGA) with proprietary insurance technology, and First Connect Insurance, a modern digital insurance marketplace, today announced a strategic partnership aimed at expanding ISC’s distribution channels and delivering a more efficient experience for independent insurance agents.

The partnership aligns two tech-forward insurance organizations committed to streamlining the insurance process for brokers and agents. Through this collaboration, First Connect provides KKR-backed ISC with an extensive new distribution channel, connecting the MGA to a network of thousands of insurance agencies and providing access to hundreds of new agents in the first 45 days of the partnership. This rapid agent acquisition gives ISC immediate market expansion without the traditional time and resource investments typically required to build these relationships independently.

First Connect’s marketplace technology identifies and vets agents to match the MGA’s specific agent profile, and creates a streamlined pathway for ISC’s exclusive products –  particularly the carrier’s 10-minute quote-to-bind contractor general liability program. The partnership leverages First Connect’s quality agent relationships and efficient onboarding processes, allowing ISC to scale its distribution quickly while maintaining its focus on underwriting rather than building distribution infrastructure.

“This partnership is about bringing together First Connect’s distribution capabilities with ISC’s tech-forward approach to underwriting,” said Matt Grossberg, CEO, ISC. “Our online platform allows agents to quote, sign, bind, and take payment all within about 10 minutes for contractors, which is unheard of in our space. This partnership not only gives First Connect agents access to our contractor program but also 39 other lines of business that we offer.”

“At First Connect, we’re always seeking valuable partnerships based on clear value propositions for our agent partners, with organizations that share our digital-first approach and commitment to meeting agent expectations,” said Aviad Pinkovezky, President and CEO, First Connect. “Our partnership with ISC leverages both companies’ digital platforms without requiring complex system integrations, allowing for rapid implementation and broker onboarding. As ISC continues to develop new exclusive programs, First Connect agents will gain access to an expanding portfolio of insurance products, further enhancing their ability to serve diverse client needs.”

Both companies emphasize that the partnership addresses a critical pain point for agents – profitability on smaller accounts. By dramatically reducing processing time through technological innovation, the integration allows agents to transform what were previously time-consuming, low-margin transactions into profitable business opportunities.

First Connect has revolutionized the carrier-agent relationship by reducing onboarding time from weeks or months to a few days or even minutes. This efficient technological approach has garnered strong positive reactions from agents who benefit from an intuitive, streamlined digital experience that many had never experienced before in the traditionally low-tech insurance industry.

“We’re looking to make small commercial accounts profitable across the board,” noted Grossberg. “If a broker spends hours on an account that may generate only $200 in commission, their margin disappears. But when they can process that same account in 10 minutes and handle multiple similar accounts in the same timeframe, it’s a game-changer for their business.”

For more information about the partnership or to become an appointed broker, please visit www.firstconnectinsurance.com or www.iscmga.com.

About ISC

Integrated Specialty Coverages (ISC) is a leading, multi-line program administrator and MGA dedicated to underwriting excellence, client service, and customer experience. ISC has built an end-to-end insurance platform by connecting a broad network of insurance markets and distribution channels with proprietary data analytics capabilities. The firm uses sophisticated technology and analytics to revolutionize how complex programs are underwritten and operated. They are joined by experienced professionals from all spheres of the insurance ecosystem. ISC’s strategy is focused on a combination of strategic M&A, data-driven decision-making, and an innovative means of delivery. Please visit: https://iscmga.com/.

About First Connect Insurance

First Connect Insurance Services is a digital platform designed to level the playing field for independent agents by providing access to over 100 carriers and MGAs across home, auto, cyber, small business, life, and specialty lines. First Connect is a licensed property casualty and life insurance agent with products underwritten by various insurance companies. For more information, visit www.firstconnectinsurance.com.

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First Connect Staff